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SmartProfile
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    L’ensemble des données issues du parcours omnicanal de vos contacts.

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    Vos données au sein d’une Customer Data Plaform sur mesure.

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FAQ CDP

10 items

  • What does AI enable in the CDP Smartprofile?

    Smartprofile's AI helps create more relevant segments through clustering, scoring, prediction, and recommendations to improve targeting and personalization.

    Published On: February 10, 2026Categories: FAQ CDP
  • How does Smartprofile handle GDPR and consent in the CDP?

    Smartprofile includes a dedicated GDPR module to manage consent, processing purposes, data retention, and data subject rights, ensuring that data is processed in compliance with the law.

    Published On: February 10, 2026Categories: FAQ CDP
  • Does the CDP Smartprofile include marketing activation?

    Yes: Smartprofile allows you to activate segments through a marketing automation module and via exports to third-party tools (CRM, BI, platforms).

    Published On: February 10, 2026Categories: FAQ CDP
  • What is the difference between a CDP and a DMP?

    A DMP focuses on advertising and media segments. A CDP centers on first-party data and the customer view, which is useful for relationship marketing and omnichannel strategies.

    Published On: February 10, 2026Categories: FAQ CDP
  • What is the difference between a CDP and a CRM?

    A CRM primarily manages sales relationships (contacts, opportunities). A CDP also consolidates behavioral and marketing data for analysis, segmentation, and activation.

    Published On: February 10, 2026Categories: FAQ CDP
  • How does Smartprofile create a unified view of the customer?

    Smartprofile aggregates data from a single user and applies data quality processes (standardization, deduplication, consistency) to create a single profile.

    Published On: February 10, 2026Categories: FAQ CDP
  • What sources can CDP Smartprofile connect to?

    CDP Smartprofile integrates web and mobile data (via a native analytics module) with CRM, ERP, and business application data through connectors and APIs, as well as forms and data imports.

    Published On: February 10, 2026Categories: FAQ CDP
  • What types of data can a CDP collect?

    A CDP can aggregate behavioral (web/mobile), transactional (purchases), relational (CRM), and marketing (campaigns, forms, interactions) data.

    Published On: February 10, 2026Categories: FAQ CDP
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