Customer Journey Data Collection: Centralize, Unify, and Leverage Your Data in Full Compliance

In real time

Smartprofile is the solution to centralize your ecosystem data into a single customer repository

How Reconstruct the customer journey through data collection?centralize heterogeneous data into a unified platform?Want to get a 360° view of the customer journey and your performance?can we collect customer journey data in compliance with the GDPR?

provides a single client repository (RCU)

live data from your contacts' browsing (web and app)

a 360° view of your customers’ omnichannel journey

Data mapping within your ecosystem : Statistics, declarative, behavioral, transactional
Creating Your Data Model : Based on Your Business and Needs
Tracking your digital tools for real-time collection : Site, App, Voice, CRM
Connect to all your data sources: APIs, connectors, feeds

Qualifying your contacts with the native modules of the Smartprofile solution : Form, survey, gaming
Application of your GDPR policy to guide the collection of your data

Be in compliance

In the DNA of the company Net Solution Partner (NSP) that publishes the Smartprofile solution, the latter has a dedicated module to drive your data

A responsible approach

Retain and transform data that is strictly necessary. Improve your targeting and campaign customization

Less data, more qualification. Fewer campaigns, more details

Secure

Secure integration into your complex ecosystem

Speed

Fast and agile implementation team

2003

A native analytics module since 2003

100%

Exemption from consent by the CNIL