SmartProfile
CDP Smartprofile optimised by AI11 March 2026, 15:23:32 GMT

Native artificial intelligence at the heart of Smartprofile

Analyse and intelligently leverage your customer data

Smartprofile integrates proprietary artificial intelligence algorithms within its Customer Data Platform to analyse customer data and anticipate behaviours, while retaining control over processing..

AUTOMATIC SEGMENTATION: CLUSTERING

Create your audiences automatically

Our algorithm automatically groups customer profiles based on their behaviours, usage patterns, and interactions, without relying on static rules. Segments evolve over time to reflect the real dynamics of audiences.

PREDICTIVE CONVERSION ANALYSIS

Target your high-potential contacts

Smartprofile's artificial intelligence algorithms analyse behavioural, explicit, implicit or transactional data in order to identify profiles with the strongest conversion potential.

Risk Detection of Churn

Identify early disengagement signals.

Analysing your contacts' interactions and behaviours can highlight the weak signals that indicate customer churn.

With Smartprofile, train your own algorithm to calculate indicators that facilitate the anticipation of churn risks and the implementation of targeted actions to improve retention..

Recommendation Engine Based on Your Data

Personalise your interactions with your contacts

Your customer and product data is a largely untapped goldmine. With our custom recommendation algorithms, you can leverage your data to suggest the most relevant content, offers, and messages based on context and observed behaviours.

LOCAL SOVEREIGN AGENTS

Keep control of your data and your processes

Smartprofile's teams offer the implementation of dedicated AI agents tailored to your needs, deployed on our infrastructure. Step into the era of local and controlled agency, without dependence on uncontrolled external services.

Discover our solution now with one of our experts

WEB ANALYTICS

Take advantage of our native web and mobile tracking module to enhance your customer insights

DATA MODEL

Configure your data model with no limits on the number of tables or fields. Create the model that fits your needs

MARKETING AUTOMATION

Boost your marketing automation campaigns with our cross-channel module integrated with the CDP

API CONNECTORS

Synchronize data from your CRM, ERP, and other tools using our connectors, which enable real-time data exchange

More than 200 companies use Smartprofile

Century 21
Manpower
Air Corsica
Auto Moto
Apivia Courtage
Order of Malta
Proprietary AI algorithms10/02/2026 11:24:09

This refers to AI algorithms integrated into the Smartprofile CDP to analyse customer data and anticipate behaviours, while maintaining control over processing.

Quels cas d’usage de l’IA sont couverts par Smartprofile ?10/02/2026 19:56:13

Smartprofile, thanks to its algorithms, can meet the needs of: automatic segmentation (clustering), predictive conversion analysis, churn detection, recommendation engine, and locally deployed agent AI.

How does automatic segmentation by clustering work?10 February 2026 at 19:56:34 UTC

The algorithm automatically groups profiles according to behaviours, usage and interactions, without static rules, with segments that evolve over time.

What is predictive conversion analysis used for?10 February 2026 at 7:56 PM

It is used to identify profiles with the highest conversion potential by analysing behavioural, explicit, implicit, and transactional data.

How does Smartprofile help to detect churn risks?10/02/2026 19:57:06

The platform analyses weak signals of disengagement and suggests training your own algorithm to calculate indicators that allow you to anticipate churn and act on retention.

What is the Smartprofile recommendation engine?10 February 2026 at 12:05:06 GMT

It is an engine based on your data (customers, products, behaviours) to suggest relevant content, offers and messages according to the observed context and behaviours.

Are the models trained on our data?10/02/2026 12:07:39

Yes: Smartprofile adapts and trains models based on the specific business needs of each user. The training dataset corresponds to data from each client for recommendation, for example, training is done on real histories such as clicks and purchases.

What data requirements are necessary for AI to be effective?10/02/2026 12:08:12

Smartprofile recommends ensuring the quality of the “raw material” in the CDP: unify contact data, product catalogue, and transactional history.

How to deploy recommendations across marketing channels?10 February 2026 12:08:57

Smartprofile offers an omnichannel deployment via API (or MCP server) to push recommendations onto channels such as websites, emails, pop-ups, and SMS.

How to measure and improve algorithm performance10 February 2026 12:09:32

Smartprofile offers tests (including A/B tests) to implement a continuous improvement process with KPI tracking and regular model retraining.

What is “sovereign local agent” AI?2026-02-10T12:10:07+00:00

Smartprofile offers dedicated AI agents deployed on its infrastructure, to avoid dependence on external, uncontrolled services and to maintain control over processing.

How does AI integrate with the rest of the Smartprofile platform?10 February 2026 at 12:13:59 PM

AI is integrated within Smartprofile's CDP to enhance customer understanding but also to optimise activation via the integrated “cross-channel” marketing automation module within the CDP.

The proprietary Smartprofile AI algorithms are integrated into the CDP to transform your customer data into actions: automatic segmentation, conversion prediction, churn detection, and recommendations. Smartprofile also highlights an agent AI deployed locally to maintain control over processing and limit dependence on external services.

Aller en haut