Introduction
Smartprofile places a high priority on the privacy of users and their contacts, as well as on the security and confidentiality of the data collected.
As part of its activity, Smartprofile collects and processes the personal data of its users and their contacts. The purpose of this Privacy Policy is to inform users and their contacts about the processing of their personal data carried out by Smartprofile.
We are committed to maintaining the strictly confidential nature of the data collected in Smartprofile and undertake to comply with all current regulations concerning the protection of personal data, the «Data Protection Act» and the GDPR (General Data Protection Regulation).
Our Privacy Policy is updated regularly and any changes will be notified on the company's website or by email.
In general, we invite you to consult our Privacy Policy regularly to keep you informed of any changes.
If you have any questions about this Privacy Policy, please contact us by email at contact@smartp.com or by post at:
NSP, 1 Traverse des Brucs 06560 Valbonne, France.
Customer data management
Data protection by design and by default
To comply with Article 25 of the GDPR, which provides for the principle of «privacy by design & by default,» we have updated the data model management section of Smartprofile. Thus, the feature for configuring personal data for your account now also allows:
Integrate the strongest data protection measures upstream, right from the design of your project. The aim is thus to minimise the values collected in the solution with more restrictive formats (example: birthday date fields: day and month without year if it is not necessary).
To ensure throughout the project the most protective measures for hosted personal data, such as the implementation of an ultra-secure password policy, the establishment of data controls or access, or finally the limitation of data lifespan.
To go further, we have implemented the management and configuration of the following processes for all data in Smartprofile.
To ensure that Smartprofile is fully compliant with your personal data management policy, we have updated our platform.
This update consists of the management of the data collected and managed in Smartprofile so that the management of each data associated with your processes is in accordance with the following main principles of the GDPR.
Anonymization
The data held in the database and linked to a natural person can be anonymised on a personalised basis. This ensures the protection of individuals while retaining the ability to access statistics or historical data that can no longer be linked to a person.
Automatic processing is carried out daily to apply these rules and to ensure that the settings are correctly taken into account.
Archiving
In the same way, a tailor-made archiving process has been implemented to store data separately and in an inaccessible manner because it is no longer of interest but cannot or should not be immediately deleted.
The length of time from which the data are archived is variable and depends on the nature of the data and the purposes of the processing.
Purge
A data purging process has also been developed, allowing for the configuration, for each piece of data, of a timeframe for its total and definitive deletion. Therefore, data will be purged, meaning permanently deleted from the database, after x days, weeks, months, or years.
This delay is fully configurable to match your policy.
This process also allows, by purging data from the database and archives, to be able to semi-automatically trigger the erasure of data relating to an individual upon their request under the right to be forgotten.
Who owns the data?
Contractually, Smartprofile acts as a subcontractor on behalf of our customers on whose behalf the solution is deployed.
Therefore, the data collected in Smartprofile is the sole and full property of our clients, who act as data controllers within the scope of the service we provide.
The entirety of the data collected and processed by Smartprofile therefore belongs to our clients, who have exclusive ownership, control and enjoyment of it.
We are committed to never transmitting or communicating the data collected on behalf of a client to a third party, except at their express request, particularly in the context of certifying their audience with the ACPM.
What are the rights of users?
With the GDPR, users have rights to manage their personal data:
Easy access to their data.
An opportunity to modify / rectify / delete their data.
The right to be forgotten by requesting the complete deletion of their data, including copies and archives.
The right to portability.
The right to limit the treatment concerning you.
To guarantee these rights for individuals, the solution is configured to allow users or Smartprofile teams to manage all these actions for each contact:
Visualization
Change
Deletion
The right to be forgotten principle has been implemented in Smartprofile through data purging carried out at the request of a user for a contact, or by the contact directly.
Users of Smartprofile can request access to view, modify, or delete their data, or to exercise their right to be forgotten. These requests should be made either to the user (company) that collected the data or directly to Smartprofile at contact@nsp-fr.com.
Your requests will be processed within 30 days in accordance with the regulations
Smartprofile Privacy Policy
Introduction
The website www.smartp.com is published and hosted by Smartprofile. This site presents our Data Driven Marketing solution and allows you to create an account and use it. All of this is conceived, developed, supported, and hosted by the company NSP (Net Solution Partner).
This section aims to inform you about the use of browsing information processed during your visits to our site and about your rights.
We may collect information relating to how your device navigates our site when you visit it. This information relating to your device can be collected via «Cookies» installed on your device, subject to the choices you have expressed regarding Cookies, which you can modify at any time.
Our types of cookies
Browsing cookies:
Browsing cookies are essential for the proper functioning of the website as they enable the use of the site's main features. Without the use of these cookies, visitors would not be able to access certain pages correctly.
Audience measurement cookies
These cookies allow us to understand the performance of our site by analysing the number of visitors to our site, how often they visit, bounce rates on pages viewed, etc.
Advertising cookies:
Smartprofile uses cookies to perform ad targeting, in particular so that visitors can have ads targeted at the solution based on their browsing on the site.
Cookies management
Visitors have the option to allow or disallow the use of cookies on the site by configuring their internet browser.
The way cookies are deleted differs depending on the browser:
On Internet Explorer
Click the Tools button, and then click Internet Options.
Under the General tab, under Browsing history, click Settings.
Click the Show Files button.
Select the cookies to refuse and click delete.
On Firefox
Click the browser's Tools icon, then select the Options menu.
In the window that appears, select «Privacy» and click on «Show cookies».
Select the cookies to refuse and click delete.
On Safari
Click the Edit icon, select the Preferences menu.
Click Security, and then click Show Cookies.
Select the cookies to refuse and click delete.
On Google Chrome
Click the Tools icon, select Options, then click the Options tab.
Advanced and go to the "Privacy" section.
Click on the "Show cookies" button.
Select the cookies to refuse and click delete.
Cookie lifetime
Cookies are stored for a maximum period of 13 months from the consent of the visitor. After 13 months, cookies are deleted and inactive on the visitor's terminal.
Privacy Policy Change
This Smartprofile Privacy Policy may change as laws and regulations change.
You will be notified of these changes on our website or by email. We invite you to regularly consult our Privacy Policy to stay informed of any changes.
Contact us
If you have any questions about this Privacy Policy, you can contact us by email at contact@nsp-fr.com or by post to:
National Spine[less] Partnership
1, Traverse des Brucs
06560 Valbonne, France
